After sales support:
Our enthusiastic service team is capable to undertake pre-installation activities such as site inspection, utilities, installation, and maintenance of during warranty period. We also extend our services by assisting with local partners to provide utility requirements such as
*Step down transformers
Our service team works very closely with principals and works as per the guidelines provided by them to ensure best performance of products under operation. Post warranty services will be on chargeable basis.
Test Lab & Calibration :
We have test labs comprising of environmental chambers, vibration systems, and few related handheld devices, etc. which will be offered to required users at a nominal cost,All the machines available are imported machines with NABL accredited calibration.We have calibration lab which follows ISO 17025 standard procedure (under accreditation process) to test parameters such as temperature, humidity and sound level calibration.We can provide calibration services to our customers on request during AMC period (Annual maintenance contract) on chargeable basis.
List of services :
One of our key strength is our expertized and well-trained service team. Samsact Pvt. Ltd. serves as a single-point contact to rely for all round services to ensure quick service with highest customer satisfaction. Our service team is best in the league with qualified engineers who are well-trained by principal companies at factory locations outside India.
Following are the services we offer : Installation, Warranty, Test labs, Post Warranty, Calibration & Rental.
IQ – Installation Qualification
OQ – Operation Qualification
PQ – Performance Qualification
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